TERMS & CONDITIONS

THE RETURNED ITEMS MUST BE SENT BACK IN THEIR ORIGINAL PACKAGING TOGETHER WITH ALL THE MATERIALS RECEIVED WITH THE ITEM/S (DUST BAGS, COVERS ETC.) AND SHOULD HAVE A COPY OF THE INVOICE INSIDE. THE ITEM/S MUST BE UNHARMED, UNWASHED, NOT WORN OR ALTERED AND MUST HAVE ALL ORIGINAL SECURITY SEALS STILL ATTACHED. WHEN TRYING ON SHOES, PLEASE BE MINDFUL NOT TO SCRATCH THE SOLES OR MARK THE SHOE BOX. BRIEFS, SWIMSUITS AND BIKINI BOTTOMS SHOULD BE TRIED ON OVER UNDERWEAR, WITHOUT REMOVING THE PROTECTIVE ADHESIVE STRIP OR THEY WILL NOT BE ACCEPTED. THIS IS FOR HYGIENE REASONS. WE WILL NOT ACCEPT ANY RETURNS THAT HAVE BEEN WORN OR ARE SOILED. THE PALM ANGELS PACKAGING MUST NOT BE USED AS THE EXTERNAL PARCEL FOR THE SHIPMENT. IF THE ITEM DOES NOT FIT THESE REQUIREMENTS THE ITEM WILL NOT BE ACCEPTED AND WILL BE SENT BACK TO THE CUSTOMER AT THEIR OWN COST. PLEASE, BE AWARE THAT ALL “HOMEWARE” COLLECTION SETS MUST BE RETURNED AS A WHOLE AND THAT BED SETS ARE NOT RETURNABLE.